© 2019 by Inskills Training Pte. Ltd.

Courses

Inskills offers courses from the WSQ Certificate in Environmental Services. These courses aim to help the cleaning crew upgrade their cleaning skills and increase their efficiency.

 

Currently, Inskills offers the Level 1 modules 'Customer Management (Level 1)', 'Washroom Maintenance (Level 1)', 'Horizontal Surface Maintenance - Hard Floor (Level 1)', and 'Vertical Surface Maintenance (Level 1)'.

 

Competency Unit Title

Horizontal Surface Maintenance - Hard Floor

(Level 1)

Training Hours

Assessment Hours

22hrs

2hrs

Course Fee 

(before funding)

$410.00

Vertical Surface Maintenance (Level 1)

20hrs

1.5hrs

$390.00

Washroom Maintenance (Level 1)

27hrs

1.5hrs

$520.00

Customer Management (Level 1)

12hrs

1hr

$260.00

Course Information

 

Customer Management (Level 1) [Course Ref.: CRS-Q-0032831-EVS]

This unit covers the knowledge and skills required in maintaining good personal grooming and hygiene standards, proper interactions with customers and provide quality service delivery.

At the end of this course, learners will be able to:

  • Observe good personal grooming, proper hygiene standards and display of positive image

  • Maintain good interpersonal relationship and proper communication with customers

  • Practice good service delivery

 

Washroom Maintenance (Level 1) [Course Ref.: CRS-Q-0032532-EVS]

This unit covers the basic knowledge and skills required in cleaning and removing soilage from sanitary fixtures, fittings, toilet floors, and replenishing consumables in sanitary area.

At the end of this course, learners will be able to:

  • Prepare for work activities

  • Remove dust, debris, soilage and spillage from sanitary fixtures and fittings, toilet walls/ partitions and toilet floors

  • Clean toilet floors

  • Clean toilet walls/ partitions and surfaces with high user contact

  • Replenish consumable items in sanitary area

  • Reinstate work area

 

Horizontal Surface Maintenance (Level 1) [Course Ref.: CRS-Q-0032533-EVS]

This unit covers the basic knowledge and skills required in removing loose dust and debris, spillage and impacted soil and mopping of hard floor surfaces manually.

At the end of this course, learners will be able to:

  • Prepare for cleaning activities

  • Remove loose dust and debris from hard floor surfaces

  • Remove spillage from hard floor surfaces

  • Remove impacted soil from hard floor surfaces manually

  • Perform mopping of hard floor surfaces

  • Reinstate work area

 

Vertical Surface Maintenance (Level 1) [Course Ref.: CRS-Q-0032531-EVS]​

This unit covers the knowledge and skills required in removing loose dust and cleaning of spillage and soilage from vertical surfaces, glass surfaces and ceiling surfaces (and parts)

At the end of this course, learners will be able to:

  • Prepare for cleaning activities

  • Remove loose dust from vertical surfaces and ceiling surfaces (and parts)

  • Perform cleaning of spillage and soilage from vertical surfaces

  • Perform spot cleaning of soilage from ceiling surfaces (and parts)

  • Reinstate work area